Itkool places great value on every client and is fully committed to delivering a delightful experience when utilizing our services and products. To guarantee customer satisfaction, the Itkool team extends a complimentary trial of our premium product, allowing clients to test it before purchasing.
We offer a 14-day money-back guarantee. It is important to note that specific terms and conditions must be met to qualify for a refund. If a purchase falls outside of the designated money-back guarantee period, a refund will not be granted. This policy reflects our unwavering dedication to ensuring customer satisfaction and providing complete transparency about refund eligibility.
Please refer to our refund policies as follows:
Clients can request a full refund based on the 14-day money-back guarantee. Any petition for a refund beyond the timeframe mentioned above shall be declined.
The process of refund requests is managed by our support team, who can be contacted via email at [email protected]. Our team endeavors to maintain less than 48-hour response times to ensure prompt and hassle-free resolution of your concerns.
Upon issuance of a refund, the corresponding license shall be deactivated.
Thank you.
